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Frequently Asked Questions
Got questions? Check out the FAQ. If you don’t find what you need, contact us!
Where are you located?
We are located in Richmond, BC, but also offer training in Surrey and Burnaby (as of this year).
When do you train?
Training days depend on the player’s age group and skill level. Book a tryout today (embed link) to find the right program for you!
I have ordered a kit from the Supra Shop. When will I receive it?
The training kits are delivered to you directly on the field. Please email shop@supraacademy.ca to coordinate pickup.
Do you offer shipping for items purchased from the Supra Shop?
No, items ordered from the Supra Shop are delivered directly to you on the field. Please email shop@supraacademy.ca to coordinate pickup.
Where can I find the training schedule?
Once you have registered, you can find your group’s training schedule on TeamSnap.
Where can I find the key dates calendar?
You can view the key dates calendar here (embed link) or refer to your welcome package.
Where can I find your pricing?
Our registration fees vary based on the player’s age group, program, and development pathway. Book a tryout today (embed link) to find the right program for you!
What programs do you offer?
Foundation (U5-U8), Performance (U9-U13), Advanced Performance (U14-U15), and High Performance (U16+) (embed links to each program page). Book a tryout today (embed link) to find the right program for you!
Do you offer programs for girls?
Yes, Supra offers training opportunities for girls (U7-U13). Our girls’ program is built around flexibility. Players can train up to three times per week (embed link to girls program page). Book a tryout (embed link) today to find the right program for you!
How can I contact you?
If you can’t find the answer you are looking for on our website, please submit an inquiry form (embed link) and we will get back to you as soon as we can.
Do you offer private training?
Yes, we offer one-on-one and small group development training for ambitious individuals. Please see our training options: (embed links). Book your private session (embed link) today.
What is the tryout process?
Book a tryout using the following link: (insert link). You will receive an invitation on TeamSnap where you can view the time, date, and location of the tryouts. Attend all the tryouts so the coaches have adequate time to assess the player’s skill level. Once the tryout is complete, our admin will follow up with you to book a time to review the player’s performance with our technical lead. We will walk through the program options available for the player. Once you have decided on a program which is the right fit for you, you will proceed to registration.
What is your cancellation and refund policy?
*Insert for programs, camps, and private sessions
When can I register for the Fall/Spring/Summer camp?
You can view the key dates calendar here (embed link) or refer to your welcome package.
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Thank you for your interest in Supra Academy! We value your feedback, inquiries, and any other messages you may have for us. Whether you have questions about our programs, want to explore partnership opportunities, or simply want to connect with our dedicated team, we are here to assist.